Frequently Asked Questions
How do I place an order?
Simply browse our product catalog, select the items you want, customize with your logo or design, and add to quote. Our team will contact you with a quotation.
What is the minimum order quantity?
Minimum order quantities vary by product. Most products start at 50 pieces, but some items may have higher minimums. Check individual product pages for details.
How long does production take?
Production time varies by product and quantity. Typically, standard orders take 7-14 business days. Custom products may take longer. Check product pages for specific production times.
Can I get a sample before placing a bulk order?
Yes! We offer sample orders for most products. Contact us to request a sample of your chosen product.
What file formats do you accept for logos?
We accept AI, EPS, PDF, PNG, and high-resolution JPG files. Vector formats are preferred for best print quality.
Do you offer international shipping?
Yes! We ship worldwide. Shipping costs and delivery times vary by destination. Contact us for a shipping quote.
What is your return policy?
We stand behind our products. If there are any quality issues, please contact us within 7 days of delivery. Custom products may have different return terms.
How can I track my order?
Once your order ships, we'll provide tracking information via email. You can also use the tracking number on our website or the carrier's website.